MobileTouch: Mobile ePCR Documentation Software

Streamline EMS charting and improve patient care with Sansio’s MobileTouch—built for field crews, fire departments, and EMS agencies of all sizes.

Who is MobileTouch Designed For?

MobileTouch is built for all levels of emergency care:

EMS agencies – volunteer, private, or municipal services
Fire departments with EMS services – integrated charting for dual-role crews
Paramedic teams – advanced documentation tools for critical care
Agencies of all sizes – from single stations to high-volume metro systems

What is MobileTouch?

MobileTouch is Sansio’s mobile electronic patient care reporting (ePCR) solution—a tablet-based app for fast, accurate point-of-care documentation. Available on iPad and Android, MobileTouch allows EMS professionals to capture patient data in real time.

As part of the HealthEMS software suite, MobileTouch connects crews, managers, and hospital partners with a unified system for EMS charting, billing, and compliance.

Designed for EMS workflows
Works offline & syncs automatically
NEMSIS-compliant and CMS-ready

Core Features of MobileTouch

Feature	Benefits for EMS Crews
Point-of-Care Documentation	Capture vitals, treatments, and patient info in the field
Offiline ePCR Mode	Continue documentation without internet; sync seamlessly later
Custom Protocols and Med Lists	Tailor treatments, medications, and workflows to local standards
Scenario-Based Validations	Prevent incomplete or incorrect reports before submission
Medical Necessity Scoring	Built-in compliance support for accurate EMS billing
Audit and Security Controls	Role-based permissions and detailed audit logs
Quality Assurance Tools	Real-time QA scoring, red-flag alerts, and secure crew messaging
Tablet Compatibility	iPad (9.7”+) and Android (10”+) support

MobileTouch FAQ's

What happens if I lose internet connectivity while documenting in MobileTouch?

MobileTouch’s innovative design enables users to continue documenting when internet connectivity is weak or not available. Users can seamlessly transition from Offline Mode to Online Mode with no user intervention.

Can my agency add our Protocols to MobileTouch for real-time access during patient care or documentation?

Yes, along with the ability to manage protocols, users can seamlessly import specific Treatments and Medications from the displayed protocol directly into the event log, enhancing their overall experience and efficiency.

How often are the reference tables updated in MobileTouch?

Reference tables for MobileTouch are refreshed every 24 hours and can also be updated during the release of a new version or through a fresh installation. Additionally, users have the option to manually update the reference tables, which can be found under the support tab.

What integrations and partners will work with HealthEMS and MobileTouch?

Handtevy – A pediatric emergency care system that streamlines weight-based medication dosing directly within HealthEMS MobileTouch
Echo Data Analytics – Offers analytics and visualizations to enhance EMS data-driven decisions
ECG Data – Stryker LIFENET Cloud, ZOLL Medical Cloud, and Philips IntelliSpace – Enables real-time ECG and data transmission from ECG devices seamlessly into MobileTouch
Proclaim – A billing services partner helping streamline EMS claims and reimbursement processes
And more – Including CAD vendors, all popular ECG devices, hospital systems, ePCR billing providers, and custom local or regional integrations via Sansio Data Exchange (SDX)

These partnerships ensure a connected ecosystem for documentation, communication, billing, and compliance across the full continuum of care.

Ready for easier documentation?

The Sansio Team is ready to explore MobileTouch features with your agency. Request a free demo or schedule to chat with a representative.

Connect with Sansio